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General conditions

1. INTRODUCTION

This document (together with the documents mentioned herein) establishes the conditions governing the use of this website and purchasing products in the same (hereinafter the "Conditions").

Please read the Terms carefully before using this website. By using this website or placing an order through it, you agree to be bound by these Terms, so as if you agree with all conditions must not use this website.

These conditions could be modified. It is your responsibility to read them periodically, as the force at the time of use of the website or conclusion of the contract conditions (as it is defined below) will be those that will be applicable.

2. OUR DATA INFORMATION

FIRIRI EUROPA SL

C.I.F.: B-66146663

C/ dels Morató 10, entresuelo 2ª

08500 Vic (Barcelona)

Registered in the Commercial Register of Barcelona in Volume 44044, Folio 94, Sheet B 445515, entry 1

3. PERSONAL DATA PROTECTION, PRIVACY AND CONFIDENTIALITY

FIRIRI EUROPA SL guarantees that it will treat personal data in compliance with Law 15/1999, of December 13, Protection of Personal Data (LOPD), Royal Decree 1720/2007 of December 21, laying approves the Regulation implementing Law 15/1999 ( RLOPD ), and legislation on services of the information society and electronic commerce ( LSSICE ). To this end, FIRIRI EUROPA SL has adopted the technical and organizational security measures in its facilities, systems and files.

To purchase Firiri items, it will be required that customers provide personal information, which must be true, accurate, current and complete. By registering and acceptance of the conditions of purchase, the customer is considered to be legally informed and consent to FIRIRI EUROPE SL to store and process personal data provided in the registration, arising from the use of the service (data obtained from the purchases), as well as those resulting from computer processes in order to provide the service requested by the customer and make him share the business plan for what segmentations will be conducted over their data, market research and profiling, or derivatives not analysis of their buying habits; treatment that will apply benefits, discounts and additional offers Customer and receive promotional communications, whose shipping, electronically or not, is expressly authorized to apply for the service.

Being essential rule by FIRIRI EUROPA SL safety, security and protection of the privacy of our customers, it is recommendable that the Customer read the Privacy Policy and applicable data protection to all customer data, which can found at the bottom of this page.

4. USE OF OUR WEB PAGE

By using this website and place orders through the same you agree to:

  1. Make use of this website only to make legitimate inquiries or orders.
  2. Not to make any false or fraudulent orders. If it could reasonably be considered that has made a request of this nature, we are entitled to cancel the order and inform the relevant authorities.
  3. Provide us your email address, mailing address and / or other contact details truthfully and accurately. Also agree that we may use this information to contact you.

If you do not provide us all the information we need, we cannot complete your order.

By placing an order through this website, you declare to be over 18 and have legal capacity to enter into contracts.

5. CELEBRATION OF CONTRACT

The information contained in these Conditions and the details contained in this website does not constitute an offer to sell, but an invitation to contract. There will be no contract between you and us regarding any product until your order has been accepted by us. If your offer is not accepted and already had made a charge on your account, the amount thereof will be refunded in full.

To order, you must follow the online purchasing procedure.

Once you place your order and if you provided us an e -mail address, you will receive a confirmation email. If for some reason we could not complete your order, we will inform you as soon as possible. If we have already received payment of such request, we try to reimburse the amount applicable following the same method used to make the payment.

The contract for the purchase of a product will only be formed when we send the "order confirmation".

They will be under contract only those products listed in the Order Confirmation.

6. AVAILABILITY AND CONDITIONS OF THE PRODUCTS

All product orders are subject to the availability of the same. In this sense, if difficulties arise in the supply of products or if there are no items in stock, we reserve the right to provide information about substitute products of superior quality and equal or you can order value. If you do not wish to order such substitute products, we will refund any amount that you would have paid.

Likewise, we do everything reasonably possible to show with maximum precision characteristics of our products, including its composition and colors. The color you see will depend on your computer, cannot guarantee that your computer displays these colors with maximum precision.

7. REFUSAL TO PROCESS AN ORDER

We reserve the right to withdraw any products from this website at any time and to remove or modify any material or content thereof. Although we do our best to always process all orders unless otherwise there is an exceptional circumstance that require us to refuse to process an order after having sent the Order Confirmation, so we reserve the right to do so at any time, at our sole discretion.

We will not be liable to you or to any third party for the withdrawal of any product from this website, regardless of whether the product has been sold or not, removing or modifying any material or content of the website or for refusing to process an order once we have sent you the order Confirmation.

8. SHIPING AND DELIVERY

The firiri shipments are free for Spain (except Balearic Island, Canary Islands, Ceuta and Melilla) and outside Spain for orders over 100€.

The cost for orders under 100€ is:

  • -11€ for delivery in the Balearic Island, Canary Islands, Ceuta and Melilla.
  • - 9€ for delivery in Europe.

Shipments to some European countries, including IB, IC, Ceuta and Melilla, may incur additional costs of customs fees, etc., which are not included in the rates.

The shipping time is 3 to 5 working days Spain and Portugal from confirmation of payment.

For shipping to Baleares Islands, Canary Islands, Ceuta and Melilla, the shipping time is from 4 to 6 working days.

The products purchased will be delivered to the address indicated on the order.

In case an invoice is requested, it will be sent to the e-mail address indicated by the customer.

For international shipping (outside Europe) contact our customer service team at hola@firiri.com.

For security reasons, FIRIRI EUROPA S.L. does not send any request to PO, nor accept any order where it is not possible to identify the recipients of the order and direction.

The responsibility for firiri items will be transmitted to Customer at the time the delivery of order occurs.

9. PASSING OF RISK AND PROPERTY OF PRODUCTS

The client will be in charge of the risks of the products from the moment of its delivery.

You will acquire ownership of the products when we receive full payment of all amounts due in connection therewith, including shipping costs, or at the time of delivery (according to the definition contained in clause 9 above), if this should take place at a later time.

10. PRICE AND PAYMENT

The price of each product will be stipulated at all times on our website, except in case of manifest error. Although we try to ensure that all prices listed on the website are accurate, errors may occur. If we discover an error in the price of any of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, the order will be canceled and you will receive a full refund that would have been paid.

We are not obliged to supply any product at the incorrect lower price (even if we have sent the Order Confirmation) if the pricing error is obvious and unmistakable and could have reasonably recognized by you as incorrect price.

Prices may change at any time, but (except as set out above) changes will not affect orders in respect of which we have already sent a Confirmation.

You can enter your payment details while ordering, using a credit or debit card in force (either VISA or Mastercard). The applicable amount will be reserved on your card immediately, but will not be deducted until the merchandise is shipped. FIRIRI EUROPA SL reserves the right to check the validity of your credit card or debit card, your credit situation regarding the order value and the data of the buyer's address are correct. Depending on the results of these checks, you may reject some orders.

11. VALUE ADDED TAX

In accordance with Article 68 of Law 37/1992 of 28 December, the Value Added Tax , the delivery of goods means located in the territory of application of VAT Spanish if delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla. The VAT rate applicable shall be legally force at any time depending on the particular item in question.

12. POLICY CHANGES / REFUNDS

Once delivered the order to the address specified by the customer, THEY must verify the condition of the goods upon receipt. Any product purchased in Firiri Europe S.L. It may be returned by the customer within 14 calendar days from the date of receipt.

Returns are free.

Products must be returned with the original packaging, labels and in perfect condition to be accepted .

The customer will have to communicate the return, before returning it, to our team of customer service to hola@firiri.com

FIRIRI EUROPA SL will proceed to refund the customer within a maximum period of 14 calendar days from receipt of the return.

Items that have been returned damaged, incomplete, worn, dirty or later for reasons attributable to the Customer will not be refunded and will be made available to the sender freight to collect or be Article available to the Customer to proceed to its withdrawal within a maximum period of sixty (60) calendar days. After this period, it is understood that the Customer waives the article, but may not claim any responsibility to FIRIRI EUROPE SL. During the period when the returned item was unduly on the premises of FIRIRI EUROPA SL it excludes any liability for custody or deposit.

Excepted the rights recognized by law.

13. RESALE AND DISTRIBUTION

This channel is restricted to buying consumers or end users of the products, thus prohibited any professional activity resale, agency or distribution of the products purchased.

14. VIRUSES, PIRACY AND OTHER COMPUTER ATTACKS

You should not make improper use of this website by the deliberate introduction into the same viruses, Trojans, worms, logic bombs or any other software or technologically damaging or harmful material. You do not try to have unauthorized access to this website, the server on that page is hosted or any server, computer or database related to our website access. You agree not to attack this website through a denial-of-service attack or a distributed denial of service.

Breach of this clause may entail the commission of offenses defined by applicable regulations. We report any breach of those rules to the competent authorities and cooperate with them to discover the identity of the attacker. Also, in case of breach of this clause, shall cease immediately be authorized to use this website.

We will not be responsible for any damage or loss resulting from a denial-of-service attack, viruses or any other software or technologically damaging or harmful material that may affect your computer, computer equipment, data or materials resulting from the use of this website or downloading contents thereof or the same redirect.

15. LINKS FROM OUR WEBSITE

In the event that our website contains links to other websites and third party materials, such links are provided for informational purposes only, without us having any control over the content of such web pages or materials. Therefore, we do not accept any responsibility for any damage or loss arising from its use.

16. WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send will be in writing. By using this website, you agree that most of these communications with us are electronic. We will contact you by email or provide you with information by posting notices on this website. For contractual purposes, you agree to this electronic means of communication and acknowledge that all contracts, notices, information and other communications that we send electronically comply with the legal requirements to be written. This condition does not affect your statutory rights.

17. NOTIFICATIONS

Under the provisions of these terms and conditions unless otherwise provided with, we may send communications either by e-mail or to the postal address provided by you when placing an order.

It will be understood that the notifications have been received and have been properly made at the moment when posted on our website, 24 hours after an email, or three days have been sent after the date of posting of any letter. To prove that the notification has been made, it is sufficient to prove, in the case of a letter, which had the right direction, it was properly sealed and was duly given at the post office or in a mailbox, in the case of an emai , that it was sent to the email address specified by the receiver.

18. ASSIGNMENT OF RIGHTS AND OBLIGATIONS

The Contract binds you and us and our respective successors and assigns.

You may not transfer, assign, encumber or otherwise dispose of a Contract or any rights or obligations arising under it for or to you, without our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract or any of the rights or obligations arising out of the same in our favor or for us, at any time during the term of the Contract. To avoid any doubt, said transmissions, assignments, encumbrances or other transfers will not affect the rights, if any, you have as a consumer recognized by law or cancel, reduce or limit in any way the warranties either express or implied, that we could have granted.

19. OUR LIABILITY

Nothing in these Terms shall exclude or limit the liability of FIRIRI EUROPA SL regarding any matter in which it would be illegal for us to limit or exclude our responsibility.

FIRIRI EUROPA SL is not responsible for indirect losses understood as a side effect of the main loss or damage, such as lost profits or lost opportunities; or not deliver the goods or to comply with any of our obligations under these Terms if such failure is due to circumstances beyond our reasonable control, including not limited to, the following:

  • - Strikes, lockouts or other industrial action.
  • - Civil commotion, riot, invasion, terrorist attack or terrorist threat, war ( declared or not) or threat or preparation for war.
  • - Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
  • - Inability to use trains, ships, aircraft, motor transport or other means of public or private transport. Inability to use public or private telecommunication systems.
  • - Acts, decrees, legislation, regulations or restrictions of any government or public authority.
  • - Strike, failure or accidents maritime or river transport, postal or any other type of transportation.
    • We assume ultimate responsibility to you for any loss or damage in connection with your order in firiri.com be limited to the total price of your order.

      They understood that our obligations under the Contract will be suspended during the period that the Force Majeure Event continues, and we will have an extension in the deadline to comply with these obligations for a period of time equal to the duration of the Force Majeure. We will use reasonable means to end the Force Majeure or to find a solution that allows us to fulfill our obligations under the Contract despite the Force Majeure.

      The provisions of this clause does not affect your statutory rights as a consumer and user, nor your right to cancel the contract.

      20. RESIGNATION

      The lack of requirement on our part to strict compliance by you of any of the obligations assumed by you under a Contract or these Conditions or lack of exercise by us of the rights or actions that could match us under of this Agreement or the Terms shall not constitute a waiver or limitation in relation to those rights or remedies will not exonerate you from compliance with such obligations.

      No waiver by us of a right or concrete action constitute a waiver of other rights or remedies under the Contract or the Terms

      No waiver by us of any of these Terms or the rights or remedies under the Contract shall take effect unless expressly stated to be a waiver and formalized and communicated to you in writing in accordance with the provisions of Notifications section above.

      21. PARTIAL NULLITY

      If any of these Conditions or any provision of a contract being declared null and void by a final decision by the competent authority, the remaining terms and conditions shall remain in effect without being affected by the declaration of nullity.

      22. COMPLETE AGREEMENT

      These Terms and any document expressly referred to in it represent the entire agreement between you and us relating to the subject of the Contract and supersede any other agreement, arrangement or earlier promise agreed between you and us verbally or written.

      You and we acknowledge having consented to the conclusion of the Agreement without having relied on any statement or promise made by the other party or that could be inferred from any statement or written in the negotiations between the two prior to this Agreement, except that which is explicitly mentioned in these Conditions.

      Neither you nor we will have action against any untrue statement made by the other party , orally or in writing , prior to the date of the Contract ( unless it was made such untrue statement fraudulently) and the only action that will have the Moreover it is for breach of contract in accordance with the provisions of these Conditions.

      23. OUR RIGHT TO MODIFY THESE CONDITIONS

      We have the right to review and modify these Terms at any time.

      You will be subject to the policies and Conditions in force at the time when use this site or order products, unless by law or governmental bodies we must make changes retroactively to those policies, Terms or Privacy Statement on which case it will apply to orders you have previously made.

      24. APPLICABLE LAW AND JURISDICTION

      The use of our website and product purchase contracts through said website shall be governed by Spanish law.

      Any dispute arising out of or relating to the use of the website or these contracts will be subject to the non-exclusive jurisdiction of Spanish courts.

      If you are contracting as a consumer, nothing in this clause shall affect the rights recognized as such by current legislation.

      25. COMMENTS AND SUGGETIONS

      Your comments and suggestions will be welcomed. Please send all feedback and suggestions through our contact form.